Need help with your hair, order, or ritual? Ask our digital care desk.
Whether you’re tracking your order, choosing the right Adivasi blend, or checking ingredients for your scalp type, our support desk is designed to feel personal, calm, and trustworthy — just like your hair ritual.
Common questions we get every week
These quick answers cover the most frequent doubts customers have before and after ordering AdivasiHairOil.
How long does it take to see visible results?
Most customers notice initial changes like reduced scalp itchiness or softness within 7–10 days. For hair fall and density, we usually recommend consistent use 2–3 times a week for at least 8–12 weeks.
I have dandruff and hair fall both. Which oil should I start with?
Start by calming the scalp first. Use our dandruff / scalp-calming blend 2 times a week for 2–3 weeks, then introduce the growth-focused oil once your scalp feels more balanced. You can also contact us with a photo for more tailored guidance.
Are your oils suitable for coloured or treated hair?
Yes, our base is made with gentle, cold-pressed oils and traditional herbs — no mineral oil, parabens, or harsh silicones. If your hair is chemically treated, start with shorter application times (30–45 minutes) and see how your hair responds.
What is your shipping and return policy?
Orders are usually dispatched within 24–48 working hours. Delivery timelines depend on your pincode (typically 3–7 working days within India). For damaged or wrong products, please contact us within 48 hours of delivery with photos so we can help you quickly.
Prefer to talk to a real person?
Our small support team can help you in simple English, Hindi, or Marathi with hair concerns, orders, and product usage. Just send us a quick message.